The owner of the online store LINALAKKSHOP.EE (hereinafter the Online Store) is ARGAN TRADE OÜ, with registration code 14966060,
with legal address Kooli 14-3, 87701, Vändra.
Validity of the sales contract, product and price information
The terms of sale apply to the purchase of goods from the LINALAKKSHOP.EE online store.
The prices of the products sold in the online store are indicated next to the products. The price includes a fee for delivering the goods.
The fee for delivering the goods depends on the location of the buyer and the method of delivery.
The delivery fee is displayed to the buyer when completing the order.
Information about the product is provided in the Webshop directly next to the product.
Forming the order
To order the goods, you must add the desired products to the shopping cart. Must be completed to complete the order
required data fields and choose a suitable product delivery method. Then appears
on the screen the amount of the fee, which can be paid by bank transfer.
The contract enters into force from the receipt of the amount to be paid to the current account of the Online Store.
If the ordered goods cannot be delivered due to the end of the goods or for some other reason,
the buyer will be informed of this as soon as possible and the money paid will be returned (incl
delivery costs) immediately, but no later than within 14 days of sending the notice.
Delivery
Goods are sent to the following countries: Estonia
The shipping costs of the goods are borne by the buyer, and the corresponding price information is displayed next to the shipping method.
Shipments within Estonia generally arrive at the destination specified by the buyer within 2-3 working days from the date of entry into force of the sales contract.
In exceptional cases, you have the right to deliver the goods within 10 calendar days.
Right of withdrawal
After receiving the order, the buyer has the right to withdraw from the contract concluded in the e-shop within 14 days
[depending on the products, the buyer may not have the right of withdrawal, corresponding products and services
must be listed in such a case and they must correspond to § 53 (4) of the Debt Law Act
to the conditions listed].
The right of withdrawal does not apply if the buyer is a legal entity.
In order to use the 14-day right of return, the ordered goods must not be used in any other way than they are
necessary to make sure of the nature, characteristics and functioning of the goods in the way that they are authorized goods
for testing in a physical store.
Can the purchased product be returned?
Yes, of course. Purchased goods are subject to a 14-day right of return from receipt of the goods. The goods to be returned must be unused, undamaged and in the original packaging.
Are all products returnable?
No. Cosmetics and perfumery products with an open package cannot be returned.
If the goods have been used for a purpose other than what is necessary in the nature, characteristics and
to make sure it works or shows signs of use or wear, the Webshop has the right
reduce the refundable fee according to the decrease in the value of the goods.
In order to return the goods, you must submit a free withdrawal application and send it to the e-mail address within 14 days at the latest
of receiving the goods.
The cost of returning the goods is borne by the buyer, unless the reason for the return is
in the event that the item to be returned does not correspond to what was ordered (e.g. a wrong or defective item).
The buyer must return the goods within 14 days of submitting the application or provide proof that
he has handed over the goods to the carrier of the goods during the aforementioned period.
The online store will return the returned goods to the buyer immediately upon receipt, but no later than the 14th
on the day after receiving the withdrawal statement, all fees received from the buyer under the contract.
The online store can refuse to issue refunds as long as the subject matter of the contract is in place
received back or until the buyer has provided evidence that he has sent the item back, depending on which
takes place earlier.
If the buyer has explicitly chosen a delivery method other than the cheapest usual delivery method offered by the Online Store, the Online Store does not have to refund the cost to the consumer that exceeds the cost associated with the usual delivery method.
The online store has the right to withdraw from the sales transaction and to demand the goods back from the buyer, if the price of the goods
in the online store, due to an error, the market price of the goods has been marked significantly lower.
The right to file a claim
The online store is responsible for the non-compliance or deficiency of the goods sold to the buyer with the terms of the contract,
which already existed at the time of handing over the thing and which appears within two years from the date of the goods
from handover to the buyer. within the first six months from the delivery of the item to the buyer, it is assumed that
the deficiency already existed at the time of handover. Refuting the corresponding assumption is the Webshop
obligation.
In the event of a defect, the buyer has the right to contact the online store within two months at the latest by sending an e-mail to info@linalakkshop.ee or by calling 56269818.
The online store is not responsible for defects that have occurred after the goods have been handed over to the buyer.
If the goods purchased from the Online Store have defects for which the Online Store is responsible, repairs or
The Webshop replaces the defective item. If the goods cannot be repaired or replaced,
The Webshop will return all fees associated with the sales contract to the buyer.
The online store responds to the consumer’s complaint in writing or in a way that enables written reproduction
form within 15 days.
Direct marketing and personal data processing
The online store uses personal data entered by the buyer (including name, phone number, address, e-mail
address, bank details) only to process the order and send the goods to the buyer.
The online store transmits personal data to companies providing transport services in order to deliver
merchandise.
The online store sends newsletters and offers to the buyer’s e-mail address only if
the buyer has expressed his wish to do so by entering an e-mail address on the website and has notified
of your wish to receive direct mail notifications.
The buyer can opt out of offers and newsletters sent to e-mail at any time
let us know about it by e-mail or by following the instructions in the e-mail containing the offers.
Dispute Resolution
If the buyer has complaints about the Online Store, they must be sent to info@linalakkshop.ee
call 56269818.
If the buyer and the Online Store cannot resolve the dispute by agreement, the buyer can
contact the Consumer Disputes Commission. You can get acquainted with the procedural conditions and the application
submit here. The competence of the Consumer Disputes Committee is to resolve the agreements concluded between the buyer and the Online Store
disputes arising from the contract. Review of the buyer’s complaint by the commission is free of charge.
The buyer can turn to the platform for resolving consumer disputes of the European Union.